Cookie Policy | FinChoice
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Cookie Policy

Last updated: March 25, 2021

Welcome to our cookie policy. This policy operates alongside and is incorporated by reference in our Privacy Policy.

  • Interpretation and Definitions

    For the purposes of this Cookies Policy:

    • FinChoice (referred to as either ‘the company’, ’we’, ’us’ or ‘our’ in this Cookies Policy) refers to FinChoice refers to any or all of
      1. FinChoice South Africa;
      2. FinChoice Africa Ltd – incorporated in Mauritius, and
      3. FinChoice Botswana – incorporated in Botswana, whichever applies in the context. This policy applies whenever we process personal information of a customer or a person that we regard as a potential customer (“you” or “customer”) who visits or makes use of any of our platforms or communicates with us through any channel. It also applies if you are a third-party and we process your information because of your relationship with our customers (for example if you are a beneficiary under a policy of our customer).
    • Cookies are small text files (also called web cookie, Internet cookie, browser cookie, or simply cookie) send from a website and stored on your computer by your web browser, mobile device, or any other device while you are browsing. This is common practice with most professional websites.
    • Website refers to FinChoice accessible from www.finchoice.mobi.
    • You mean the individual accessing or using the website, or a company, or any legal entity on behalf of which such individual is accessing or using the website, as applicable.
  • Purpose

    The purpose of this policy is to describe what cookies are, what we use them for, and how you can manage them during your visit to or use of our website/s.

  • What are cookies?

    Cookies are small text files (also called web cookie, Internet cookie, browser cookie, or simply cookie) send from a website and stored on your computer by your web browser, mobile device, or any other device while you are browsing. This is common practice with most professional websites.

  • Why do we use cookies?

    Cookies provide several useful functions to you, including:

    • Tailoring our website’s functionality to you personally by letting us remember your preferences, location, or device type.
    • Monitoring and improving our website performance.
    • Create a faster website and improved user experience.
    • The information we may gather include, but is not limited to details of your operating system, history, browser version and settings and time/duration of logging on.

    Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from Cookies. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy. We do not store sensitive personal information, such as names, Contact details, mailing addresses, account passwords, etc. in the Cookies we use.

  • What type of cookies we use?

    We use the following types of cookies:

    Essential cookies

    These Cookies are essential to provide you with services available through the Website and to enable you to use some of its features, optimise performance and cannot be switched off in our systems. These cookies are necessary to:

    • Remember your settings and user preferences.
    • Keep you logged in as you navigate the site.
    • Create a convenient and faster website experience.

    Without these Cookies, the services that you have requested cannot be provided. They are normally set in response to actions made by you, amounting to a request for services such as logging-in.

    You can set your browser to block or alert you about these cookies, but please note that parts of the website may no longer function correctly.

    Note: These cookies do not store any personally identifiable information. These cookies remain on your personal computer or mobile device when you go offline and has an expiry date.


    Analytical cookies

    These cookies are used by us or third-party service providers to analyse how the site are used so that we can measure and improve the performance of our site. All information these cookies collect is aggregated and is therefore anonymous. These Cookies include, for example, Google Analytics cookies.

  • Deleting cookies

    If you prefer to avoid the use of Cookies on the website, first you must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with our website. You may use the options below to delete Cookies or instruct your web browser to delete or refuse Cookies.

    For the Chrome web browser, please visit this page from Google:
    https://support.google.com/accounts/answer/32050

    For the Internet Explorer web browser, please visit this page from Microsoft:
    http://support.microsoft.com/kb/278835

    For the Firefox web browser, please visit this page from Mozilla:
    https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

    For the Safari web browser, please visit this page from Apple:
    https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

    For any other web browser, please visit your web browser's official web pages. If you do not accept Our Cookies, you may experience some inconvenience in your use of the Website and some features may not function properly. Therefor it is recommended that you do not disable cookies.

  • More Information about Cookies

    You can learn more about cookies: What Are Cookies?

  • Contact Us

    If you have any questions about this Cookies Policy, you can request information by sending an email to popi@finchoice.co.za or alternately call our contact centre on 0861 346 246.