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Terms and Conditions of Loan Agreement
Version: Aug 2015
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(IN TERMS OF SECTION 93(2) OF THE NATIONAL CREDIT ACT, No. 34 OF 2005 (“THE ACT”)
You must read these standard terms and conditions together with the voice or electronically recorded Pre- Agreement Statement and Quotation and Loan Contract and the terms of the FinChoice Personal Protection Plan (if applicable), copies of which are attached. The voice or electronically recorded Pre-agreement Statement and Quotation, the Loan Contract and FinChoice Personal Protection Plan, together with these Terms and Conditions record the agreement between us (“loan agreement”). ”). “You” means the person who has entered into a loan agreement with us and “FinChoice” or “us” or “we” means FinChoice (Pty) Limited and FinChoice Africa Ltd Any reference to the HomeChoice Group is a reference to any company that is wholly or partly owned by HomeChoice Holdings Limited.
Background to loan agreement
1. Introduction
1.1. FinChoice is registered with the National Credit Regulator (“NCR”) and subscribes to the National Credit Act (the “Act” or “the NCA”).
1.2. If you want to lodge a complaint, you can do it by contacting the National Credit Regulator directly on 0860 627 627 or calling FinChoice on 0861 346 246.
1.3. The loan agreement is concluded telephonically or through electronic channels at our offices at the time when you indicate that you accept the terms of the loan agreement. Subject to the NCA, we may decide to grant you a loan or not within our discretion.
1.4. By entering into a loan agreement, you give FinChoice permission to:
1.4.1. contact anyone to check that the information which you have provided for the application is correct; obtain details from any party about your financial status and banking details, including a credit record and payment history;
1.4.2. give information about the loan agreement to any relevant party, including but not limited to any credit bureau or National Loans Register;
1.4.3. disclose to a third party your credit record and payment history;
1.4.4. disclose your personal information in the following instances:
1.4.4.1. where FinChoice is legally compelled to do so;
1.4.4.2. where it is in the public interest to disclose;
1.4.4.3. where disclosure is made at your request or with your written consent;
1.4.4.4. where FinChoice requests you to disclose any of your personal information.
1.5. You agree that we may share your personal and credit information with the HomeChoice Group for business purposes.
1.6. If you agreed that we may use your personal information for direct marketing purposes, we may also share your information with the HomeChoice Group for this purpose.
1.7. If you are married in Community of Property, or in terms of the common or customary law, you agree that you have obtained your spouse’s consent to enter into the loan agreement with FinChoice.
1.8. Our standard terms and conditions may change from time to time, The most current terms and conditions will be available at www. finchoice.com or you can ask for a copy by phoning 0861 346 246.
1.9. Any change to the loan agreement will only be legally binding once FinChoice has notified you of such change in accordance with the Act.
1.10. FinChoice extends loans for personal purposes and not business purposes. You can only enter into a loan agreement with us to use the loan for personal purposes.
2. Pre-Agreement Statement and Quotation
2.1 Amongst other, we will give you the following information in the Pre-Agreement Statement and Quotation:
2.1.1 loan amount: this is the amount paid into your bank account plus the outstanding balance (if any) from an existing loan agreement;
2.1.2 initiation fee: this is a fee that we are allowed to charge in terms of the Act. Unless paid upfront, we will add this amount to the loan amount and we will charge interest on the total deferred amount;
2.1.3 interest rate: the interest rate is fixed for the term of the loan agreement and is calculated on the daily balance and capitalised monthly (added to the outstanding loan balance). If you are in arrears, we may charge interest on the arrears at the maximum rate allowed by the Act;
2.1.4 cooling off period: although not required by law, we may allow a cooling off period the first time that you enter into a loan agreement with us.
2.2 You may delay concluding the loan agreement by 5 business days in order to consider the terms of the loan agreement. 2.3 If you decide within that 5 business day period, to enter into the proposed agreement, the agreement will be on the same terms (and at or below the interest rate and costs) as originally quoted to you.
2.3 If you decide within that 5 business day period, to enter into the proposed agreement, the agreement will be on the same terms (and at or below the interest rate and costs) as originally quoted to you.
2.4 You will accept the terms of the loan agreement telephonically or through an electronic channel. During this telephone call or by using an electronic channel, we will confirm the initiation fees, service fees, your monthly instalment, the repayment period of the loan, the interest rate, insurance costs (if applicable), the total amount payable and the dates of the first and final instalments.
2.5 The verbal recording or electronic record will be proof that you accepted the loan agreement. We will send you a copy of the Pre-Agreement Statement and Quotation together with a copy of the Loan Contract and standard terms and conditions.
2.6 We will charge interest from the date that the money is actually paid into your account and not from the date that the loan agreement was concluded.
3. Loan agreements
3.1. When you first apply to enter into a loan agreement with us, we will do a credit risk assessment and an affordability assessment as required by the Act. This will determine the maximum amount for which you qualify (the “maximum loan amount”).
3.2. Your maximum loan amount may change on an on-going basis according to changes to your financial circumstances.
3.3. After entering into a loan agreement with us, you may qualify to enter into another loan agreement up to the maximum loan amount. Should you be successful in applying for another loan, the new loan will settle the outstanding balance (if any) of the previous loan agreement of the same duration, and the difference will be paid into your bank account. This amount paid into your bank account is called the “KwikDraw amount”. We may tell you from time to time that the KwikDraw amount may be available to you. If you apply to enter into another agreement, we will conduct a further affordability and credit assessment again, also taking into account previous information that you gave to us. Any KwikDraw amount will only be available to you subject at all times that your affordability assessment indicates that you can afford to enter into the new loan agreement. We therefore do not guarantee that you will qualify for any amount at any time – it will all depend on the affordability checks.
3.4. Each loan agreement that you enter into after the initial loan agreement will be a new loan agreement. The then current standard terms and conditions will form part of every new loan agreement.
3.5. It is FinChoice’s policy not to have more than one loan agreement of the same duration with you at any time. Should you apply for another loan with FinChoice at any time and have an outstanding balance, FinChoice will take it as an instruction from you to use the new loan to settle the outstanding balance of any prior loan of the same duration which you have concluded with FinChoice in the past. You will be requested to confirm this instruction at the time of application. If you do not wish for any amount of the new loan to be used for this purpose, you must make other arrangements to settle your existing loan balance (if any) and thereafter re-apply to enter into a new loan agreement.
3.6. Unless you inform us otherwise, you warrant when you apply to enter into another loan agreement with us, that there has been no change in the financial information which you previously provided to FinChoice. It is your duty to make sure that this information is always accurate, and you must keep FinChoice informed of the following:
3.6.1. any change in your monthly income;
3.6.2. any additional financial obligations that you did not disclose or were not present when you entered into a loan agreement with us the first time or on any other occasion;
3.6.3. any increase in your living expenses;
3.6.4. if you have defaulted on any credit agreements; and/or
3.6.5. if you are unable to satisfy, in a timely manner, all obligations that you have in respect of other credit agreements entered into with other credit providers.
3.7. By applying to enter into another loan agreement, you confirm that you fully understand and appreciate the costs and risks associated with concluding another loan agreement with FinChoice, and your rights and obligations under the loan agreement.
3.8. If you have any doubt as to whether your financial circumstances have changed, or do not understand the risks and costs of concluding a loan agreement, or what your rights and obligations in terms of that loan agreement will be, you must first phone FinChoice on 0861 346 246 before you enter into the loan agreement.
4. Applying through electronic channels
4.1. We may allow you to apply for a loan using your mobile phone, the internet or other electronic channels (“electronic channels”). If you apply through an electronic channel, information is generated, sent, received and stored electronically.
4.2. For electronic applications, you must choose a secret access details, such as a PIN or password . You will be responsible to keep these details safe and confidential together with all other confidential information. FinChoice will be entitled to assume that any loan agreements entered into through electronic channels using your secret access details have been authorised and entered into by you. You will notify us immediately if you become aware that you have lost your secret access details or that any unauthorised person may have access to it. We will not be responsible for any unauthorised use of your secret access details .
4.3. FinChoice may implement any authentication procedure it believes is necessary for customer authentication when a customer applies to enter into a loan agreement through electronic means.
5. Information Requests
5.1. You agree to answer all questions that we ask when you apply to enter into a loan agreement with us – whether it is the first loan agreement that you conclude or any other loan agreement thereafter, and whether through an electronic channel or not - fully and truthfully and you understand and agree that we will rely on these answers when we enter into a loan agreement with you. Having a FinChoice Loan
Having a FinChoice Loan
6. Repayment
6.1. Once we have paid the loan amount into your bank account, you will be responsible to repay the total amount due to us in terms of the loan agreement (this includes the loan amount and initiation fee together with interest and all other fees and charges such as administrative costs that we may charge).
6.2. You agree to give FinChoice permission to debit your bank account (debit order) for your monthly instalments and any other amounts that may be due to us. FinChoice uses the Non-Authenticated Early Debit Order (NAEDO) system and may track your bank account to determine whether sufficient funds are available.
6.2.1. For our loan products with repayment terms of more than one month, your instalments are due as agreed with us and you agree that we will raise the debit order on the date you are paid. If you are paid on a weekend or on a Monday, we will raise the debit order on the preceding Friday. If you are paid on a public holiday, we will raise the debit order on the day preceding the public holiday. If you are paid on the 1st of the month, we will raise the debit order on the 30th of the preceding month. If you are paid on the 31st of the month, we will raise the debit order on the 30th of the month. During December you are paid earlier than usual and you agree that we may track the payment and raise the debit order any time from the 10th of December, unless you notify us of your exact December pay date.
6.2.2. For our one-month KwikAdvance product, your instalment is due on the debit order date as agreed with us and you agree that we will raise the debit order on that date.
6.2.3. If your loan account is in arrears, FinChoice reserves the right to raise the debit order on any day to recover the arrears amount from any available balance in your bank account.
6.3. You must notify us immediately if your bank account details or your pay date change and we will be entitled to change your debit order details (“debit order change”) to collect in terms of the loan agreement. FinChoice may exercise its rights under clauses 7 and 10 if you do not notify us.
6.4.You may also not close the bank account unless you have given us the details of another bank account from which we can raise the debit order.
6.5. You may not cancel the debit order until you have paid all monies due to FinChoice in terms of the loan agreement in full.
6.6. If you have entered into more than one loan agreement with FinChoice:
6.6.1. and one of the loan agreements is in arrears, FinChoice may transfer any credit value in terms of one loan agreement to a loan agreement that is either in arrears or has an outstanding balance amount;
6.6.2. FinChoice may make a single deduction from your bank account for the amount due in terms of all the loan agreements and thereafter to apportion the deduction to ensure that all agreements are not in arrears, where possible;
6.6.3. FinChoice may decide how we are going to allocate the payment if you do not specify which loan agreement you are paying.
6.7.You must repay the full amount due to us by way of a monthly debit order within the specified term. If you experience a problem with your bank account or pay , you must contact us and make another payment arrangement at least three working days before the instalment due date to prevent penalty interest or legal costs.
6.8. If you request FinChoice to re-schedule your loan repayments and FinChoice agrees to this, all the terms and conditions of the loan agreement will apply to the re-scheduled debt. The decision to re-schedule the debt is entirely at FinChoice’s discretion.
6.9 Any payments received from you will be allocated in the following order: the payment of credit life premiums; and thereafter any payment of value-added services; and thereafter, the payment of interest, and thereafter, the payment of other fees and charges; and finally, the payment of principal debt.
7. FinChoice's Right to Terminate the Agreement
If you do not pay the full outstanding amount due in terms of the loan agreement on time, the full outstanding balance will immediately become due and payable (which amount includes but is not limited to: the loan balance, interest, arrear interest, fees and charges allowed for by the Act and or other administrative costs, legal fees or any other monies owing against the outstanding loan amount) and:
7.1. FinChoice will tell you in writing that you are in default and suggest that you refer the loan agreement to a debt counsellor, alternative dispute resolution agent, consumer court or ombud with jurisdiction, to resolve any dispute under the loan agreement or agree on a plan to bring the payments up to date;
7.2. If you have been in default for at least 20 business days and at least 10 business days have passed since FinChoice sent you notice and you have not responded to the notice, or have responded by rejecting FinChoice’s proposals, FinChoice may cancel the loan agreement or approach a court for an order to enforce the loan agreement;
7.3. You may, at any time after the notices as described in 7.1 and 7.2 have been delivered to you, and in the sole discretion of FinChoice, agree to re-instate the loan agreement by paying to FinChoice all overdue amounts together with default charges and costs that the Act or any other law allows, which may include but not limited to default administration and collection costs, of enforcing the loan agreement up to the time that you are up to date.
8. Statements
Unless otherwise agreed, you will receive a quarterly statement of account by normal mail or a monthly statement of account by email, which we will deliver to the postal or email address set out in the loan agreement. FinChoice will, at your request, provide you with a statement setting out all charges levied, all payments made and the balance outstanding.
9. Early Settlement
9.1. You may terminate the loan agreement at any time by settling the full outstanding balance, with or without giving us notice. The amount required to settle the loan agreement is the total of the unpaid balance of the principal debt and the unpaid interest charges and other fees and charges payable up to the settlement date.
9.2. You will only pay a pro rata share (portion) of the interest for the time you entered into the loan agreement if you settle the loan agreement earlier.
9.3. Despite having received a settlement value from FinChoice, you remain responsible for making sure that all amounts due to us (including without limitation, interest charges and administrative costs) have been settled in full.
9.4. Unless otherwise agreed, we will not provide any information relating to your loan agreement to any third party for settlement or any other purposes. If you want to settle the loan agreement, you need to personally contact us for the settlement amount.
10. Loan Agreement Default
If you do not comply strictly with the loan agreement, or if you commit any act of insolvency, are sequestrated, make any untrue statements or representations, do not disclose any information that is relevant to the loan application or do anything that may prejudice the rights of FinChoice, FinChoice may, without prejudice to any other right in law, claim the full amount outstanding which includes, without limitation, the loan amount, arrear interest or any other monies owing against the outstanding loan amount. In these circumstances, the procedural steps set out in clause 7 above will apply.
11. Jurisdiction
In terms of section 45 of the Magistrates’ Court Act, 32 of 1944, you hereby consent that we may institute any legal proceedings that have to do with the loan agreement or your account, in the Magistrates’ Court.
12. Default Administration and Collection Costs
12.1. IIf you are in arrears with your monthly instalments and if FinChoice takes steps to enforce the loan agreement in terms of the Act, you will be liable for all default administration charges and collection costs that FinChoice incurs, including tracing fees, collection commissions, costs of an attorney and other reasonable expense (like telephone calls and letters to you), subject to the provisions of the Act.
12.2. FinChoice will not collect or try to collect any amounts for costs more than allowed by the Magistrates’ Court Act No. 32 of 1944, the Supreme Court Act No. 59 of 1959 or the Debt Collectors Act No. 114 of 1998.
12.3. Where FinChoice appoints an attorney to collect any amounts due you agree that you will be liable for costs on an attorney and own client scale.
General Information
13. Addresses
13.1. You choose the address as stated in the loan agreement as the address at which you will accept service of legal documents and notices.
13.2. If your address changes, you must immediately inform FinChoice of the new address in writing or by telephone.
13.3. You accept that you will be deemed to have received a notice or letter from FinChoice 5 days after posting to the address you have given.
13.4. Our address where we will accept service of legal documents and notices is FinChoice, 78 Main Road, Wynberg, Cape Town, 7800, for attention “FinChoice Operations”.
14. Electronic Communications
14.1. Unless otherwise agreed, we will send all loan agreements, statements or other correspondence via email to the email address that you provided to us (“Recorded Address”).
14.2. All correspondence sent to the Recorded Address, including but not limited to the loan agreement, will be deemed to have been received by you within 36 hours after our log files indicate it to be sent.
14.3. Should your email address change or should you choose not to receive correspondence by email during the term of the loan agreement, you must inform us of the new details.
15. Certificate
A certificate signed by any one of the managers of FinChoice (who need not prove that appointment), will be prima facie (on the face of it) proof of the outstanding balance.
16. Cession
You agree that FinChoice may at any time and without notice cede (transfer) any or all of its rights in and/or claims against you to a third party.
17. Whole Agreement
The loan agreement forms the whole and complete agreement between you and FinChoice and there are no additional unspoken or implied terms and conditions, unless we amend the loan agreement as allowed for in law.
18. Marketing Option
18.1. When entering into the loan agreement with FinChoice, you may ask to be excluded from any or all of the following:
18.1.1. telemarketing campaigns conducted by or on behalf of FinChoice;
18.1.2. marketing or customer lists that are sold or distributed by FinChoice, other than as required by the Act;
18.1.3. any mass distribution of email or sms messages.
18.2. You will be requested to exercise this right during the loan application process. The three options selected by you will appear on the loan contract attached to the loan agreement. You are entitled at any time to contact FinChoice and request that the options selected by you be amended.
Terms and Conditions of Loan Agreement (IN TERMS OF SECTION 93(2) OF THE NATIONAL CREDIT ACT, No. 34 OF 2005 (“THE ACT”)) 136461 E/A FinChoice (Pty) Ltd is a Juristic Representative of Guardrisk Life Assurance Company Limited.
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Bepalings en Voorwaardes van Leningsooreenkoms
Version: May 2014
(INGEVOLGE ARTIKEL 93(2) VAN DIE NASIONALE KREDIETWET, NO. 34 VAN 2005 (DIE “WET”))
U moet hierdie standaardbepalings en -voorwaardes saamlees met die stemopname of elektroniese opname van die Voorooreenkomsverklaring en Kwotasie, die Leningskontrak, en die bepalings van die FinChoice- beskermingsplan (indien van toepassing), waarvan afskrifte aangeheg is. Die stemopname of elektronies opname van die Voorooreenkomsverklaring en Kwotasie, die Leningskontrak en die FinChoice-beskermingsplan, tesame met hierdie Bepalings en Voorwaardes, is die opgetekende ooreenkoms tussen ons (“leningsooreenkoms”). “U” beteken die persoon wat ’n leningsooreenkoms met ons aangegaan het en “FinChoice” of “ons” beteken FinChoice (Pty) Ltd. Enige verwysing na die HomeChoice Group is ’n verwysing na enige maatskappy wat in geheel of gedeeltelik deur HomeChoice Holdings Limited besit word.
Agtergrond vir leningsooreenkoms
1. Inleiding
1.1. FinChoice is by die Nasionale Kredietreguleerder (“NKR”) geregistreer en onderskryf die Nasionale Kredietwet (die “Wet” of die “NKW”).
1.2. Indien u ’n klagte wil indien, kan u dit doen deur direk met die Nasionale Kredietreguleerder by 0860 627 627 in verbinding te tree of deur FinChoice by 0861 346 246 te skakel.
1.3. Die leningsooreenkoms word telefonies of deur elektroniese kanale by ons kantoor gesluit op die tydstip wanneer u aandui dat u die bepalings van die leningsooreenkoms aanvaar. Onderworpe aan die NKW kan ons na eie goeddunke besluit om ’n lening aan u toe te staan of nie.
1.4. Deur ’n leningsooreenkoms aan te gaan gee u FinChoice toestemming om:
1.4.1. enigiemand te kontak om vas te stel of die inligting wat u vir die aansoek verstrek het korrek is; besonderhede oor u finansiële posisie en bankbesonderhede, insluitend ’n kredietrekord en betalingsgeskiedenis, by enige party te bekom;
1.4.2. inligting oor die leningsooreenkoms aan enige betrokke party te verskaf, insluitend maar nie beperk nie tot enige kredietburo of Nasionale Leningsregister;
1.4.3. u kredietrekord en betalingsgeskiedenis aan ’n derde party te openbaar;
1.4.4. u persoonlike inligting in die volgende gevalle te openbaar:
1.4.4.1. waar FinChoice regtens verplig is om dit te doen;
1.4.4.2. waar dit in die openbare belang is om dit te openbaar;
1.4.4.3. waar openbaarmaking op u versoek of met u skriftelike toestemming gedoen word;
1.4.4.4. waar FinChoice u versoek om enige van u persoonlike inligting te openbaar.
1.5. U stem in daartoe dat ons u persoonlike en kredietinligting vir besigheidsdoeleindes met die HomeChoice Group mag deel.
1.6. Indien u ingestem het daartoe dat ons u persoonlike inligting vir die doeleindes van direkte bemarking mag gebruik, kan ons ook u inligting vir hierdie doeleindes met die HomeChoice Group deel.
1.7. Indien u binne gemeenskap van goedere, of ingevolge die gemene reg of gewoontereg getroud is, bevestig u dat u u lewensmaat se toestemming verkry het om die leningsooreenkoms met FinChoice aan te gaan.
1.8. Ons standaardbepalings en -voorwaardes kan van tyd tot tyd gewysig word. Die mees onlangse bepalings en voorwaardes sal by www. finchoice.com beskikbaar wees, of u kan ’n afskrif daarvan bekom deur 0861 346 246 te skakel.
1.9. Enige wysiging aan die leningsooreenkoms sal slegs regtens bindend gemaak word nadat FinChoice u in ooreenstemming met die Wet van sodanige wysiging in kennis gestel het.
1.10. FinChoice staan lenings toe vir persoonlike doeleindes en nie vir besigheidsdoeleindes nie. U kan slegs met ons ’n leningsooreenkoms aangaan om die lening vir persoonlike doeleindes te gebruik.
2. Voorooreenkomsverklaring en Kwotasie
2.1. Ons sal u onder andere van die volgende inligting in die Voorooreenkomsverklaring en Kwotasie voorsien:
2.1.1. leningsbedrag: dit is die bedrag wat in u bankrekening inbetaal word, plus die uitstaande saldo (indien enige) van ’n bestaande leningsooreenkoms;
2.1.2. aanvangsgeld: dit is die geld wat ons ingevolge die Wet mag vra. Tensy dit as ’n voorbetaling gedoen word, sal ons hierdie bedrag by die leningsbedrag byvoeg en rente op die totale uitgestelde bedrag hef;
2.1.3. rentekoers: die rentekoers is ’n vaste koers vir die termyn van die leningsooreenkoms en word op die daaglikse saldo bereken en maandeliks gekapitaliseer (by die uitstaande leningsaldo bygevoeg). Indien u agterstallig is, mag ons rente op die agterstallige bedrag hef teen die maksimum koers wat die Wet toelaat;
2.1.4. afkoeltydperk: alhoewel dit nie ’n vereiste volgens die reg is nie, kan ons ’n afkoeltydperk toestaan wanneer u vir die eerste keer by ons ’n leningsooreenkoms aangaan.
2.2. U mag die sluiting van die leningsooreenkoms met 5 besigheidsdae uitstel om die bepalings van die leningsooreenkoms te oorweeg.
2.3. Indien u binne daardie tydperk van 5 besigheidsdae besluit om die voorgestelde ooreenkoms aan te gaan, sal die ooreenkoms op dieselfde bepalings (en teen of laer as die rentekoers en kostes) wees as wat oorspronklik aan u gekwoteer is.
2.4. U aanvaar die bepalings van die leningsooreenkoms telefonies of deur ’n elektroniese kanaal. Gedurende hierdie telefoonoproep, of deur ’n elektroniese kanaal te gebruik, sal ons die aanvangsgelde, diensgelde, u maandelikse paaiement, die terugbetalingstermyn van die lening, die rentekoers, versekeringskoste (indien van toepassing), die totale bedrag betaalbaar, sowel as die datums van die eerste en die finale paaiement, bevestig.
2.5. Die verbale opname of elektroniese rekord is die bewys dat u die leningsooreenkoms aanvaar het. Ons sal vir u ’n afskrif van die Voorooreenkomsverklaring en Kwotasie, tesame met ’n afskrif van die Leningskontrak en die standaardbepalings en-voorwaardes, stuur.
2.6. Ons hef rente van die datum waarop die geld werklik in u rekening inbetaal is en nie vanaf die datum waarop die leningsooreenkoms aangegaan is nie.
3. Leningsooreenkomste
3.1. Wanneer u vir die eerste keer aansoek doen om ’n leningsooreenkoms met ons aan te gaan, sal ons ’n kredietrisiko-evaluasie en ’n bekostigbaarheidsevaluasie doen soos deur die Wet vereis. Dit sal die maksimum bedrag bepaal waarvoor u kwalifiseer (die “maksimum leningsbedrag”).
3.2. U maksimum leningsbedrag kan op ’n deurlopende grondslag in ooreenstemming met veranderinge in u finansiële omstandighede aangepas word.
3.3. Nadat u ’n leningsooreenkoms met ons aangegaan het, kan u in aanmerking kom om nog ’n leningsooreenkoms tot die maksimum leningsbedrag met ons aan te gaan. Indien u aansoek om ’n verdere lening suksesvol is, sal die nuwe lening die uitstaande saldo (indien enige) van die vorige leningsooreenkoms met dieselfde termyn vereffen, en die verskil sal in u bankrekening inbetaal word. Hierdie bedrag wat in u bankrekening inbetaal word, word die “KwikDraw”-bedrag genoem. Die KwikDraw-bedrag waaroor ons u van tyd tot tyd mag inlig, kan aan u beskikbaar gestel word. Indien u aansoek doen om nog ’n ooreenkoms aan te gaan, sal ons ’n verdere bekostigbaarheids- en kredietevaluasie uitvoer, ook met inagneming van vorige inligting wat u aan ons deurgegee het. Enige KwikDraw-bedrag sal aan u beskikbaar gestel word alleenlik en altyd op voorwaarde dat u bekostigbaarheidsevaluasie aandui dat u dit kan bekostig om die nuwe leningsooreenkoms aan te gaan. Ons waarborg daarom nie dat u te eniger tyd vir enige bedrag kwalifiseer nie – dit sal alles van die bekostigbaarheidsbepalings afhang.
3.4. Elke leningsooreenkoms wat u ná die aanvanklike leningsooreenkoms aangaan, sal ’n nuwe leningsooreenkoms wees. Die jongste standaardbepalings en -voorwaardes sal deel uitmaak van elke nuwe leningsooreenkoms.
3.5. Dit is die beleid van FinChoice om nie meer as een leningsooreenkoms van dieselfde termyn op enige tydstip met u te hê nie. Indien u te eniger tyd nog ’n lening met FinChoice aangaan en ’n uitstaande saldo het, sal FinChoice dit as ’n opdrag van u beskou om die nuwe lening te gebruik om die uitstaande saldo van enige vroeëre lening van dieselfde termyn wat u in die verlede met FinChoice aangegaan het, te vereffen. U sal versoek word om hierdie opdrag te bevestig wanneer u aansoek doen. Indien u nie wil hê dat enige bedrag van die nuwe lening vir hierdie doel gebruik word nie, moet u ander reëlings tref om u bestaande leningsaldo (indien enige) te vereffen en daarna weer aansoek doen om ’n nuwe leningsooreenkoms aan te gaan.
3.6. Tensy u ons anders inlig, bevestig u wanneer u om nog ’n lening by ons aansoek doen, dat daar geen verandering in die finansiële inligting was wat u voorheen aan FinChoice verstrek het nie. Dit is u plig om te verseker dat hierdie inligting altyd korrek is, en u moet FinChoice van die volgende inlig:
3.6.1. enige verandering in u maandelikse inkomste;
3.6.2. enige bykomende finansiële verpligtinge wat u nie geopenbaar het nie of nie bestaan het nie toe u die eerste keer, of by enige ander geleentheid, ’n leningsooreenkoms met ons aangegaan het;
3.6.3. enige verhoging in u lewenskoste;
3.6.4. indien u wanbetaal het op enige kredietooreenkomste; en/of
3.6.5. indien u nie in staat is om al u verpligtinge wat u ten opsigte van ander kredietooreenkomste met ander kredietverskaffers aangegaan het, betyds kan nakom nie.
3.7. Deur aansoek te doen om nog ’n leningsooreenkoms aan te gaan bevestig u dat u die koste en risiko’s verbonde aan die aangaan van nog ’n leningsooreenkoms met FinChoice, insluitend u regte en verpligtinge ooreenkomstig die leningsooreenkoms, ten volle verstaan en insien.
3.8. Indien u enigsins twyfel of u finansiële omstandighede verander het, of nie die risiko’s en koste verbonde aan die aangaan van ’n leningsooreenkoms verstaan of weet wat u regte en verpligtinge ooreenkomstig daardie leningsooreenkoms is nie, moet u eers met FinChoice by 0861 346 246 skakel voor u die leningsooreenkoms aangaan.
4. Aansoek deur elektroniese kanale
4.1. Ons mag instem daartoe dat u deur middel van u selfoon, die internet of ander elektroniese kanale (“elektroniese kanale”) om ’n lening aansoek doen. Indien u deur middel van ’n elektroniese kanaal aansoek doen, word inligting elektronies gegenereer, gestuur, ontvang en gestoor.
4.2. Vir elektroniese aansoeke moet u geheime toegangsbesonderhede soos ’n PIN of wagwoord kies. Dit is u verantwoordelikheid om hierdie besonderhede veilig saam met alle ander vertroulike inligting te bewaar en dit geheim te hou. FinChoice sal die reg hê om te aanvaar dat enige leningsooreenkomste wat deur middel van elektroniese kanale aangegaan is, en waarvoor u geheime toegangsbesonderhede gebruik word, deur u gemagtig en aangegaan is. U sal ons onmiddellik in kennis stel indien u bewus word daarvan dat u u geheime toegangsbesonderhede verloor het of dat enige ongemagtigde persoon toegang daartoe kan hê. Ons sal nie verantwoordelik wees vir enige ongemagtigde gebruik van u geheime toegangsbesonderhede nie.
4.3. FinChoice kan enige waarmerkingsprosedure wat hy meen nodig is vir kliëntwaarmerking implementeer wanneer ’n kliënt deur elektroniese kanale om ’n leningsooreenkoms aansoek doen.
5. Versoeke om inligting
5.1. U stem in daartoe om alle vrae wat ons stel volledig en eerlik te beantwoord wanneer u aansoek doen om ’n leningsooreenkoms met ons aan te gaan - ongeag of dit die eerste leningsooreenkoms is wat u aangaan of enige leningsooreenkoms daarna, en of dit deur middel van ’n elektroniese kanaal gedoen word of nie – en u verstaan en erken dat ons op hierdie antwoorde sal staatmaak wanneer ons ’n leningsooreenkoms met u aangaan.
As u ’n FinChoice-lening het
6. Terugbetaling
6.1. Nadat ons die leningsbedrag in u bankrekening inbetaal het, sal u daarvoor verantwoordelik wees om die totale bedrag wat ooreenkomstig die leningsooreenkoms aan ons verskuldig is terug te betaal (dit sluit in die leningsbedrag en die aanvangsgeld, tesame met die rente en alle ander gelde en kostes, byvoorbeeld administrasiekoste, wat ons mag vra).
6.2. U stem in daartoe dat u FinChoice toestemming sal gee om u bankrekening vir u maandelikse paaiement, sowel as enige ander bedrae wat aan ons verskuldig is, te debiteer (debietorder). FinChoice gebruik die Niegewaarmerkte Vroeë Debietorder-stelsel (Non-Authenticated Early Debit Order [NAEDO] system) en mag u bankrekening naspoor om te bepaal of daar voldoende fondse beskikbaar is.
6.2.1. Vir ons leningsprodukte met terugbetalingstermyne van langer as een maand is u paaiemente verskuldig soos ooreengekom met ons, en u stem daartoe in dat ons die debietorder sal skep op die datum waarop u betaal word. Indien u oor ’n naweek of op ’n Maandag betaal word, sal ons die debietorder op die voorafgaande Vrydag skep. Indien u op ’n openbare vakansiedag betaal word, sal ons die debietorder op die dag voor die openbare vakansiedag skep. Indien u op die 1ste van die maand betaal word, sal ons die debietorder op die 30ste van die voorafgaande maand skep. Indien u op die 31ste van die maand betaal word, sal ons die debietorder op die 30ste van die maand skep. Gedurende Desember word u vroeër as gewoonlik betaal, en u stem in dat ons die betaling kan naspoor en die debietorder te eniger tyd van die 10de Desember af mag skep, tensy u ons van die spesifieke betaaldatum vir Desember in kennis stel.
6.2.2. Vir ons KwikAdvance-produk van een maand is u paaiement verskuldig op die debietorderdatum wat met ons ooreengekom is en u stem in daartoe dat ons die debietorder op daardie datum sal skep.
6.2.3. Indien u leningsrekening agterstallig is, behou FinChoice hom die reg voor om die debietorder op enige dag te skep, ten einde die agterstallige bedrag uit enige bedrag wat in u bankrekening beskikbaar is te vereffen.
6.3. U moet ons onmiddellik daarvan in kennis stel indien u bankbesonderhede of betaaldatum verander, en ons het die reg om u debietorderbesonderhede te wysig (“debietorderwysiging”) om die invordering ingevolge die leningsooreenkoms te doen. FinChoice mag sy regte ingevolge klousules 7 en 10 uitoefen, indien u ons nie dienooreenkomstig in kennis stel nie.
6.4. U mag die bankrekening ook nie sluit nie tensy u vir ons die besonderhede gegee het van ’n ander bankrekening waaruit ons die debietorder kan skep.
6.5. U mag nie die debietorder kanselleer voor u al die gelde wat in ooreenstemming met die leningsooreenkoms aan FinChoice verskuldig is, ten volle terugbetaal het nie.
6.6. Indien u meer as een leningsooreenkoms met FinChoice aangegaan het:
6.6.1. en een van die leningsooreenkomste is agterstallig, kan FinChoice enige kredietwaarde ingevolge een leningsooreenkoms na ’n leningsooreenkoms oordra wat óf agterstallig is óf ’n uitstaande saldobedrag toon;
6.6.2. kan FinChoice ’n enkele aftrekking van u bankrekening maak vir die bedrag wat ingevolge al die leningsooreenkomste verskuldig is en die aftrekking vervolgens toedeel om te verseker dat al die ooreenkomste nie agterstallig is nie, waar moontlik;
6.6.3. kan FinChoice besluit hoe ons die betaling gaan toewys indien u nie spesifiseer watter leningsooreenkoms u betaal nie.
6.7. U moet die volle bedrag wat aan ons verskuldig is deur middel van ’n maandelikse debietorder binne die gespesifiseerde termyn betaal. Indien u ’n probleem met u bankrekening of betaling ervaar, moet u ons kontak en minstens drie werksdae voor die betaaldatum van die paaiement ’n ander betalingsreëling met ons tref ten einde strafrente of regskostes te voorkom.
6.8. Indien u FinChoice versoek om u leningsterugbetalings te herskeduleer en FinChoice daartoe instem, sal al die bepalings en voorwaardes van die leningsooreenkoms op die geherskeduleerde skuld van toepassing wees. Die besluit om die skuld te herskeduleer sal geheel na FinChoice se goeddunke geneem word.
6.9. Enige betalings wat van u ontvang word, sal in die volgende volgorde toegeken word: die betaling van kredietlewenspremies; en daarna, enige betaling vir waardebelaaide dienste; en daarna, die betaling van rente; en daarna, die betaling van ander gelde en heffings; en uiteindelik, die betaling van die hoofskuld.
7. FinChoice se reg om die ooreenkoms te beëindig
Indien u nie die volle uitstaande bedrag wat ingevolge die leningsooreenkoms verskuldig is betyds betaal nie, sal die volle uitstaande saldo onmiddellik verskuldig en betaalbaar word (welke bedrag die volgende insluit, maar nie daartoe beperk is nie: die leningsaldo, rente, agterstallige rente, gelde en kostes waarvoor die Wet voorsiening maak en/ of ander administratiewe kostes, regsgelde of enige ander gelde wat teen die uitstaande leningsbedrag verskuldig is) en:
7.1. FinChoice sal u skriftelik verwittig dat u wanbetaal het en voorstel dat u die leningsooreenkoms na ’n skuldberader, ’n alternatiewe geskilbeslegtingsagent, verbruikershof of ombud met regsbevoegdheid verwys om enige geskil ingevolge die leningsooreenkoms te besleg of op ’n plan ooreen te kom om die betalings op datum te bring;
7.2. indien u vir minstens 20 besigheidsdae wanbetaal het en minstens 10 besigheidsdae verloop het sedert FinChoice ’n kennisgewing aan u gestuur het, en u het nie op die kennisgewing gereageer nie, of het gereageer deur FinChoice se voorstelle te verwerp, mag FinChoice die leningsooreenkoms kanselleer of ’n hof nader vir ’n bevel om die leningsooreenkoms af te dwing;
7.3. u kan te eniger tyd nadat die kennisgewings soos in 7.1 en
7.4. omskryf by u afgelewer is, en geheel na FinChoice se goeddunke, instem om die leningsooreenkoms te herstel deur al die agterstallige bedrae aan FinChoice te betaal, tesame met verstekheffings en kostes wat die Wet of enige ander wet bepaal, insluitend verstekadministrasie- en invorderingskoste, maar nie beperk daartoe nie, om die leningsooreenkoms af te dwing tot wanneer u op datum is.
8. State
Tensy anders ooreengekom, sal u ’n kwartaallikse rekeningstaat per gewone pos of ’n maandelikse rekeningstaat per e-pos ontvang, wat ons sal stuur na die posadres of e-posadres wat in die leningsooreenkoms uiteengesit word. FinChoice sal op u versoek vir u ’n staat stuur met ’n uiteensetting van al die kostes wat gevra is, al die betalings wat gemaak is, sowel as die uitstaande saldo.
9. Vroeë vereffening
9.1. U mag die leningsooreenkoms te eniger tyd beëindig deur die volle uitstaande saldo te vereffen, met of sonder vooraf kennisgewing aan ons. Die bedrag wat vereis word om die leningsooreenkoms te vereffen is die totale bedrag van die onbetaalde saldo van die hoofskuld, sowel as die onbetaalde renteheffings en ander gelde en kostes wat tot op die vereffeningsdatum betaalbaar is.
9.2. U sal slegs ’n pro rata-gedeelte (deel) van die rente betaal vir die tydperk wat u die leningsooreenkoms aangegaan het indien u die leningsooreenkoms vroeër aflos.
9.3. Ongeag daarvan dat u ’n vereffeningswaarde van FinChoice ontvang het, bly u verantwoordelik om te verseker dat alle bedrae wat aan ons verskuldig is (insluitend, en sonder beperking, renteheffings en administratiewe koste), ten volle vereffen is.
9.4. Tensy anders ooreengekom, sal ons nie enige inligting wat met u leningsooreenkoms verband hou aan enige derde party ter vereffening of vir enige ander doeleindes gee nie. Indien u die leningsooreenkoms wil aflos, moet u ons persoonlik om die vereffeningsbedrag nader.
10. Verstek van leningsooreenkoms
Indien u nie streng aan die leningsooreenkoms voldoen nie, of indien u enige insolvensiehandeling begaan, gesekwestreer word, enige valse verklarings aflê of voorstellings maak, nalaat om enige inligting te openbaar wat op die leningsaansoek betrekking het, of enigiets doen wat die regte van FinChoice kan benadeel, mag FinChoice, sonder benadeling van enige ander wetlike reg, die volle uitstaande bedrag opeis, insluitend, sonder beperking, die leningsbedrag, agterstallige rente, of enige ander gelde wat teen die uitstaande leningsbedrag verskuldig is. In hierdie omstandighede sal die prosessuele stappe wat in klousule 7 hiervan uiteengesit is, van toepassing wees.
11. Regsbevoegdheid
Ingevolge artikel 45 van die Wet op Landdroshowe, no. 32 van 1944, stem u hiermee toe dat ons enige geregtelike stappe wat met die leningsooreenkoms of u rekening verband hou, in die Landdroshof mag instel.
12. Verstekadministrasie- en invorderingskoste
12.1. Indien u agterstallig is met u maandelikse paaiemente en indien FinChoice stappe doen om die leningsooreenkoms ingevolge die Wet af te dwing, sal u aanspreeklik wees vir al die verstekadministrasie- en invorderingskoste wat deur FinChoice aangegaan word, insluitende opsporingsgelde, invorderingskommissies, koste van ’n prokureur en ander redelike uitgawes (byvoorbeeld telefoonoproepe en briewe aan u), onderworpe aan die bepalings van die Wet.
12.2. FinChoice sal nie enige bedrae invorder, of poog om dit in te vorder, vir kostes wat meer is as die kostes wat die Wet op Landdroshowe, no. 32 van 1944, die Wet op die Hooggeregshof, no. 59 van 1959, of die Wet op Skuldinvorderaars, no. 114 van 1998, toelaat nie.
12.3. Waar FinChoice ’n prokureur aanstel om enige bedrae in te vorder wat deur u verskuldig is, stem u toe dat u vir koste op ’n prokureur-eie-kliënte-skaal aanspreeklik sal wees.
Algemene inligting
13. Adresse
13.1. U kies die adres wat in die leningsooreenkoms vermeld word as die adres waar u die bediening van regsdokumente en -kennisgewings sal ontvang.
13.2. Indien u adres verander, moet u FinChoice onmiddellik skriftelik of telefonies van die nuwe adres in kennis stel.
13.3. U aanvaar dat dit geag sal word dat u ’n kennisgewing of brief van FinChoice ontvang het 5 dae nadat dit gepos is aan die adres wat u verstrek het.
13.4. Ons adres waar ons die bediening van regsdokumente en kennisgewings sal ontvang, is FinChoice, Main Road 78, Wynberg, Kaapstad 7800: vir die aandag van “FinChoice Operations”.
14. Elektroniese kommunikasie
14.1. Tensy anders ooreengekom sal ons alle leningsooreenkomste, state of ander korrespondensie via e-pos stuur aan die e-posadres wat u aan ons verstrek het (“opgetekende adres”).
14.2. Daar sal aangeneem word dat u alle korrespondensie wat aan die opgetekende adres gestuur word, insluitende maar nie beperk nie tot die leningsooreenkoms, ontvang het binne 36 uur nadat ons loglêers aandui dat dit gestuur is.
14.3. Indien u e-posadres verander, of indien u verkies om nie tydens die termyn van die leningsooreenkoms u korrespondensie via e-pos te ontvang nie, moet u ons van die nuwe besonderhede in kennis stel.
15. Sertifikaat
’n Sertifikaat wat deur enigeen van FinChoice se bestuurders onderteken is (wat nie sodanige aanstelling hoef te bewys nie), sal prima facie-bewys (behoudens teenbewys) van die uitstaande saldo wees.
16. Sessie
U erken dat FinChoice te eniger tyd en sonder vooraf kennisgewing enige of al sy regte in en/of eise teen u aan ’n derde party mag sedeer (oormaak).
17. Volle ooreenkoms
Die leningsooreenkoms vorm die volledige en volle ooreenkoms tussen u en FinChoice en daar is geen bykomende stilswyende of geïmpliseerde bepalings en voorwaardes nie, tensy ons die leningsooreenkoms wysig soos in die reg toegelaat word.
18. Bemarkingsopsie
18.1. Wanneer u ’n leningsooreenkoms met FinChoice aangaan, mag u versoek om van enige van of al die volgende uitgesluit te word:
18.1.1. telebemarkingsveldtogte wat deur of namens FinChoice gedoen word;
18.1.2. bemarkings- of kliëntlyste wat deur FinChoice verkoop of versprei word, buiten wat deur die Wet vereis word;
18.1.3. enige grootskaalse verspreiding van e-pos- of sms-boodskappe.
18.2. U sal versoek word om hierdie reg gedurende die leningsaansoekproses uit te oefen. Die drie opsies wat u kies sal op die leningskontrak verskyn wat by die leningsooreenkoms aangeheg word. U is geregtig daarop om FinChoice te eniger tyd te kontak en te versoek dat die opsies wat u gekies het, gewysig word.
136461 E/A FinChoice (Pty) Ltd is ’n verteenwoordigende regspersoon van Guardrisk Life Assurance Company Limited. Guardrisk is ’n gemagtigde verskaffer van finansiële dienste. FinChoice is ’n geregistreerde kredietverskaffer (NKR-registrasienr 434). Mei 2014
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