Mobi FAQ | FinChoice

How to use Mobi

How do I manage my account?

How to register on mobi
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- Tap Register for Mobi
- Enter ID Number and cellphone number
- Wait for your OTP (don’t share with anyone)
- Type in your OTP and just like that you are registered
Apply for more money
- (if not registered) Tap register for mobi and follow Registration process
- (if registered) Tap login to your mobi account
- Tap the Loan or MobiMoney tiles to apply for more money
Check your balance
- (if not registered) Tap register for mobi and follow Registration process
- (if registered) Tap login to your mobi account
- Tap the icon on your term loan tile
- Your balance will be displayed
View your mini statement
- (if not registered) Tap register for mobi and follow Registration process
- (if registered) Tap login to your mobi account
- Tap the icon on your Loan or MobiMoney tile
- Tap view mini statement
Request your settlement quote
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- (if not registered) Tap register for mobi and follow Registration process
- (if registered) Tap login to your mobi account
- Tap the icon on your Loan or MobiMoney tile
- Tap request settlement quote
- Enter the settlement date and what you would like to settle and tap next
- Confirm your email address and tap next
- Your settlement quote will be emailed to you
Download your contract documents
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- (if not registered) Tap register for mobi and follow Registration process
- (if registered) Tap login to your mobi account
- Tap the icon on your Loan or MobiMoney tile
- Tap download contract documents
- Choose the documents you would like and tap download
Uploading your documents (proof of income)
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- (if not registered) Tap register for mobi and follow Registration process
- (if registered) Tap login to your mobi account
- Tap the tile that says upload your documents
- Tap the button that says upload your documents
- Select your proof of income documents from your camera roll
- Wait for documents to upload and tap done

How do I transact?

Apply to skip a payment
- (if not registered) Tap register for mobi and follow Registration process
- (if registered) Tap login to your mobi account
- Tap the icon on your Loan or MobiMoney tile
- Tap skip payment
- Agree to your new terms and tap accept
Buy Airtime & Data
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- (if not registered) Tap register for mobi and follow Registration process
- (if registered) Tap login to your mobi account
- Tap the airtime, data or electricity tile and follow the prompts
Get Funeral Cover
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- Click on Get a Funeral Quote
- Enter your name and number
- Await a call from a friendly FinChoice agents