DebiCheck FAQ | FinChoice
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Putting you in control
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  • What is DebiCheck?
    DebiCheck is the new way of doing a debit order that gives you more control of your money.
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  • How does DebiCheck give me more control?
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    With DebiCheck, a debit order will not go off your account until you have first approved it with your bank.
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  • Why is DebiCheck here?
    DebiCheck can save a lot of time and "headaches" because it helps everyone make sure that all their debit order details are correct.
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  • How does DebiCheck give me more control?
    You will need to approve your debit order with your bank.
    The easist and fastest ways to do this via:
    • USSD sent to you
    • Your banking App
    • Online banking
    You can also approve via:
    • Your banks call centre
    • An ATM
    • Your bank's branch
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  • Why haven't I received my USSD Message to accept my DebiCheck mandate?
    If you haven’t received a message via USSD from your bank to accept your DebiCheck debit order mandate do not be concerned.

    This is a new system, the banks are having technical issues and this is most likely the reason you haven’t received the USSD message to accept your DebiCheck debit order mandate. The good news is, when this happens, we will sort it out for you so that you don’t need to do anything and your money will most likely be disbursed in the next 24hrs.
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